I had called Sunday expecting to leave a message for a return call for an appointment during the week to look at my washer, which was constantly whirring and not filling with water as well as not lit on the cycle board. I was surprised the call did not go to message. Ivan answered, listened to my washer problem, and responded that he would be able to come over that evening to check my washer. He did just that, and he was able to start the washer and explain the mechanism to me. He did not charge since he had not had to use a tool even though he used his expertise to explain my washer's behavior. I cannot think of a repair person who would have done similarly and I would trust him with any future appliance service and/or repair.
Ivan and the team at WCG were amazing! I needed service quickly and for two appliances in the same unit. It's a rental, so working with the tenant was also a concern. Ivan and the technician worked together seamlessly and my tenant is extremely happy with the tech's professionalism and expertise. From an owner standpoint, Ivan communicated expectations, price, schedule, updates, even pictures of the repairs, and final bill with perfect congeniality and clarity. My experience was fantastic! I only wish more service oriented companies were more like West Coast Group. Thank you Ivan! I have a few rentals and we will be calling you again when needed!
Working with Ivan was great. He had same-day availability and was very fast to repair our broken dryer. He was very transparent about pricing. He made some recommendations, but did not push at all, which was very appreciated. He also gave some advice on improving the longevity of our washer. And he was very fun to chat with while he was working, very nice. I highly recommend his services. I'm definitely saving his phone number and will be calling him in the future should I need it.
Worked with Ivan. Our family went on vacation for 4 weeks. We came home with a ton of laundry but a broken washer. We were terrified that we would have to wait for parts, buy a new one, etc. Ivan was super honest, responded extremely quickly and fixed our washer on the spot! Thank you!
VI
Very Simple Solutions Inc.
I recently had an issue with my refrigerator and called West Coast Service Group for help. I was very impressed with the quick and professional service I received. The technician arrived promptly, diagnosed the problem efficiently, and had my refrigerator up and running in no time. Their expertise and dedication to customer satisfaction are truly commendable. I also appreciate their affordable rates and comprehensive service offerings. I highly recommend West Coast Service Group to anyone in the Pierce county area experiencing appliance issues. Thank you for your excellent service!
IN
Ievgeniia Nedogybchenko
I had a great experience with West Coast Service Group. My dishwasher started leaking, and my friend recommended them. Ivan, the technician, arrived right on time and fixed everything quickly. I'm really happy with the service and the results!
I had a really good experience with West Coast Service Group. They came out to fix my refrigerator, and everything went smoothly. The technician Ivan was on time, friendly, and knew exactly what he was doing. He fixed my fridge pretty quickly, and now it works perfectly. If you need refrigerator repair I definitely recommend West Coast Service Group.
The dryer broke down, and based on recommendations, we contacted the West Coast group. The technician arrived quickly, performed a diagnostic inspection, and clearly explained what the problem was. He purchased the necessary part, and the issue was resolved the very same day. I would recommend this company for appliance repairs. Thank you!
I had a great experience with West Coast Service Group! My dryer stopped working, and technician Ivan came out quickly and fixed the issue in no time. He was professional, knowledgeable, and explained everything clearly. The service was fast, efficient, and reasonably priced. Highly recommend this company if you need appliance repair!
Very good experience. The technician was polite, professional, and did a great job. Everything was fixed properly, and the service was smooth from start to finish. I would definitely recommend West Coast Service Group.
I had a refrigerator that was not cooling properly, and a technician named Ivan came to fix it. He arrived quickly, was very professional, and resolved the issue perfectly. Highly recommend!
Everything was quick and easy. They showed up on time, fixed the issue fast - recommend!